Support Center

How do I enable two-factor authentication?

Last Updated: May 20, 2014 11:06PM IST
To setup two-factor authentication on your Coinprism account, you need to have a mobile device and you need to follow these steps:
  1. Login to your Coinprism account at https://www.coinprism.com/signin
  2. Go to your Account Settings and make sure you add your full real name. In case you lose your phone and need to reset your two-factor authentication, we will ask you to provide a proof of identity. 

  3. Then go to your Account Settings > Two Factor and:
      • If you don't already have one, install an authenticator app on your mobile device (see the following links for: AndroidiPhone or Windows Phone)
      • In the authenticator app of your phone, select "Set up account" or "Add account", as account name enter "Coinprism", then enter the key provided in your Coinprism account.
      • The authenticator app will now generate one time passwords, enter the one you see to enable two-factor authentication in your Coinprism account
      • Click Save in Coinprism
         
  4. When logging into Coinprism you now need to provide this additional one time password. 

  5. In case you want to disable your two-factor authentication, you can do so by going to your Account Settings > Two Factor tab.


     
Note that two-factor does not protect you if you forget your password. To avoid losing your private keys we highly recommend you back them up using the export wallet tab. For security reasons Coinprism does not store your password so losing your password with no backup would mean you lose your private keys and any Bitcoins/Colored Coins associated to these.
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